In the advanced settings, make sure that the “Apply repairs automatically” check box is enabled, click “Run as administrator” and then click Next.

Giving the tool administrative privileges helps ensure that it can delete files in the download cache. The troubleshooter works through its process and then lets you know whether it could identify and fix the problem. Most of the time, the troubleshooter can successfully remove a stuck update from the queue. Go ahead and try running Windows Update again. Fix Windows Update by Deleting Its Cache Manually Even if the troubleshooter says it couldn’t identify the problem, it’s possible that the actions of starting and stopping the service and clearing out the cache did the trick. If you’re still having trouble after running the troubleshooter (or if you’re the type that just likes to do things yourself), performing the same actions manually may help where the troubleshooter didn’t. RELATED: How to Boot Into Safe Mode on Windows 10 or 8 (The Easy Way) We’re also going to add the extra step of booting into Safe Mode first, just to make sure that Windows can really let go of that cache of Windows Update downloads. Start off by booting Windows into Safe Mode.

On Windows 7, restart your computer and press the “F8” key on your computer while it boots to access the boot options menu, where you’ll find a “Safe Mode” option. On Windows 8 and 10, hold down the Shift key as you click the “Restart” option in Windows and navigate to Troubleshoot > Advanced Options > Windows Startup Settings > Restart > Safe Mode. It’s a little more cumbersome than it used to be on the latest versions of Windows, but it’s still reasonably straightforward.

Of course, if you want, you could also take some time to add Safe Mode to the Windows boot menu to make it easier in the future. When you’ve booted into Safe Mode, the next step is to stop the Windows Update service, and the easiest way to do that is with the Command Prompt. To launch the Command Prompt in Windows 7, open the Start menu, search for “Command Prompt”, and launch the Command Prompt shortcut. You’ll also find it under Start > All Programs > Accessories > Command Prompt.

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